About Me
Hi, my name is Michael Ferguson.
Customer Support Specialist with 5+ years of experience in the tech industry. Proven ability to provide
excellent customer service, resolve issues quickly and efficiently, and build strong relationships with
customers. Expertise in troubleshooting technical problems, providing training, and documentation.
Experience
Etchy
An Etch-A-Sketch app
Made with:
HTML - SCSS - JavaScript
M.U.R.F.
A bot to monitor my personal Discord server.
Made with:
JavaScript - Discord.js
Murf HVAC
A website for a
local HVAC contracting company.
Made with:
HTML - SCSS - JavaScript
The Runeforge
A website containing guides on how
to play a Death Knight in World of Warcraft.
Made with:
HTML - SCSS - JavaScript
Skills
Soft Skills
- Fast Learner
- Critical Thinking
- Troubleshooting
- Time Management
- Data Analysis
Computer Skills
- Microsoft Excel
- Google Sheets/li>
- Microsoft Outlook
- Freshsuite
- Custify
Contact
GITHUB
